Shipping policy
Shipping Policy
At Gloxy, we strive to provide excellent service, including secure and reliable shipping for every order. We offer shipping methods with tracking numbers so you can monitor your package throughout the delivery process.
International Standard Shipping
We work with trusted international shipping carriers to provide affordable worldwide delivery options.
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Orders typically require 3–7 business days for processing after payment is received.
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Estimated delivery times range from 15–30 business days, depending on your location.
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Deliveries do not occur on Sundays or public holidays.
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Delivery times are estimates only and are not guaranteed.
Due to international customs procedures and carrier handling, Gloxy cannot be held responsible for delays, customs processing issues, or lost packages once the shipment has left our warehouse.
If you experience tracking or delivery issues, please contact the shipping carrier directly using your tracking information. If your package is lost or missing, you may also file a claim directly with the carrier.
For higher-value orders, we may choose a shipping method that requires a signature upon delivery to ensure order security.
If you would like additional shipping assistance or tracking support, please contact our customer service team at:
How Can I Track My Order?
Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipment details.
You can use the tracking number provided to monitor the status and progress of your delivery.